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Forward air tracking update#
been trying to contact the vendor to get an update about tracking. It was supposed to be delivered today supposedly but nothing. "forward air" where the tracking codes they give dont work at all. I bought a high ticket item from them, and they put different seemingly fake tracking numbers on each of the items ( itwas split into several listings) they said it would come all on one pallet, and its being shipped with a strange shipping company im not very familiar with. The FBI and Tennessee Bureau of Investigation have yet to confirm to FreightWaves whether the agencies are probing the attack.Bought a few items from a vendor, they have high feed back of nearly 1000, but only 1 buy review in the last 12 months. Companies that have refused to pay the attackers often face extensive leaks of internal files in retaliation.įorward Air previously said it had notified law enforcement about the attack. It also did not address whether any data was stolen. The extended outage of systems including its website suggests the company may not have paid. They encrypt data and attempt to steal it, demanding ransom payments in exchange for unlocking it and promising not to post it.įorward Air did not reveal any details about any sum demanded, and whether the company decided not to pay. Ransomware gangs have increasingly targeted transportation and logistics companies in recent months, most recently Cardinal Logistics. “There’s nothing unique about them, as far as we can tell,” Callow said.
Forward air tracking software#
Reached on a secure messaging service by FreightWaves, Hades declined to comment on the Forward Air attack, stating “No info will be provided about FW.”īrett Callow, a threat analyst at software firm Emsisoft, told FreightWaves that Hades resembles other gangs that have extorted companies around the world. Hades has emerged only recently, involved in just a handful of known incidents. The group did not name its ransom for restoring access, but instead provided a link to a site on the dark web and instructions for initiating contact. Otherwise you cant get back your data (NEVER),” the message states. “By the way, everything is possible to recover (restore), but you need to follow our instructions. The group left a text file on Forward Air computers following the attack last Tuesday. The attack appears to have been the work of a new ransomware gang called Hades. ‘Hades’ ransomware gang left note on Forward Air computers after attack While Forward Air joins an increasingly long list of trucking and logistics providers targeted by ransomware attacks, few incidents have resulted in such extensive operational disruption.
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Forward Air, in particular, has a large network of terminals that provide vital links to airlines’ cargo operations. supply chain to cyberattacks that disrupt the movement of goods. The attack also underscores the vulnerability of the U.S. Nonetheless, the disruptions at Forward Air and the delays to customers suggest the impacts were extensive. The SEC filing provides the most detailed account from the company since the attack but still leaves many questions. Systems recovery efforts are in process and the Company currently estimates those efforts to be largely complete in the coming week,” Forward Air said. “The company’s internal security teams, supplemented by leading cyber defense firms, took active steps to assess, contain and remediate this incident. The company said that its terminals and facilities are all fully operational, but it is still actively responding to the attack. “Although the company is actively managing this incident, it has caused and may continue to cause a delay in parts of the company’s business and may result in a deferral or loss of revenue as well as incremental costs that may adversely impact the Company’s financial results,” Forward Air said in the filing.įorward Air provided few details about the Tuesday attack, but noted that it impacted both operational and information technology systems. ( NASDAQ:FWRD) was targeted by a ransomware attack last week and warned that it may defer or lose revenue as a result, the Tennessee-based trucking and logistics firm disclosed in a Securities and Exchange Commission filing Monday. (An article about the subsequent return of Forward Air’s systems can be found here.)įorward Air Corp.